Shipping Policy
Thank you for shopping with us! We are committed to delivering your orders quickly, safely, and reliably. Please read our shipping policy carefully before placing your order.
Last updated: August 2026
📦 Order Processing Time
- All orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive a confirmation email with tracking information once your order has shipped.
🙩 Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
| Overnight Shipping | 1 business day | Calculated at checkout |
| Free Shipping | 7–14 business days | Free on qualifying orders |
🌍 International Shipping
- We ship to most countries worldwide.
- International delivery typically takes 10–20 business days depending on destination and customs processing.
- Import duties, taxes, and customs fees are the buyer's responsibility and are not included in our prices or shipping charges.
- We are not responsible for delays caused by customs clearance.
📍 Shipment Tracking
Once your order ships, you will receive an email with a tracking number. You can use this number to track your package directly on the carrier's website. Please allow up to 24 hours for tracking information to update after shipment.
⚠️ Shipping Restrictions
- We are unable to ship to P.O. Boxes for certain oversized or heavy items.
- Some products may have shipping restrictions to certain regions due to local regulations.
- If we are unable to ship to your location, we will notify you promptly and issue a full refund.
📩 Lost, Damaged, or Missing Packages
- If your package is lost or significantly delayed, please contact us and we will investigate with the carrier.
- If your order arrives damaged, please take photos and contact us within 48 hours of delivery.
- We will arrange a replacement or refund for confirmed lost or damaged shipments.
🔄 Address Changes
If you need to change your shipping address, please contact us immediately after placing your order. Once an order has been shipped, we are unable to redirect it.
📞 Contact Us
Have questions about your shipment? We're here to help!
📧 Email: plinth_volley1n@icloud.com
We aim to respond to all inquiries within 1–2 business days.